Job Purpose

Digital Transformation is a core element of Harland & Wolff.  In order to realise the digital ambitions within our business we are looking to strengthen our internal digital capabilities.  We are looking for a pro-active, self-motivated, and collaborative individual to actively contribute to our internal project and program initiatives, but also have a key role in building a digital and data culture within the company. Harland & Wolff currently use IFS APPS 10 Project Management, Finance, HR, CRM, SCM across all sites.

The Role

  • Participates in the technical design of CRIM items, makes sure appropriate designs are used in each CRIM item, and the combination of all CRIM constitutes a robust solution.
  • Manage and administer the IFS Application
  • Configure, test, and deploy IFS patches and upgrades
  • Perform Data Migration
  • Collaborate with the team members to maintain, upgrade, and optimize IFS systems performance
  • Work with users to troubleshoot system related issues
  • Create new user profiles, assign access rights, modify existing user accounts, and deactivate any non-users
  • Management of assigned tickets to diagnose and resolve system issues
  • Ability to serve as a liaison between both business and technical teams
  • Manage Touch App Servers
  • Report Design in IFS Lobbies, Business Reporter, Crystal Reports, Quick Reports, Power BI.
  • Appropriately transfer knowledge and train business to enable them to maintain the implemented software solution

About you

  • Ability to work in the UK without sponsorship required
  • Degree qualified preferably a STEM (Science, Technology, Engineering or Mathematics) or equivalent professional qualifications and experience
  • Experience with IFS implementation experience as a consultant or on a client team is required.
  • Technical experience in customizing/implementing a major ERP/FSM or similar enterprise system.
  • Familiarity with system admin functions such as security and user profile setup and configuration management in an ERP.
  • Process improvement experience is beneficial but not required.

The Package

  • Competitive base pay
  • Hybrid working
  • 31 days holiday
  • Life assurance

To get more information or apply for this role please contact


Job Category: ERP Technical Support
Job Type: Full Time Permanent
Job Location: Agnostic

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