We are currently seeking to recruit a talented individual for IT Support at our Belfast site.

Reports to: Overall to the Group Head of Business Systems, but will report into the IT Support Officer on day-to-day activities.

Job purpose: To provide desktop, network and systems support across the business whilst supporting third party specialists.

Responsibilities:

  • Deploy new PCs, tablets and mobile phones.
  • Install and configure computer hardware operating systems and application, managing any hardware issues.
  • Monitor and maintain computer systems and networks.
  • In conjunction with third party support, set up new users’ accounts and profiles and deal with password issues.
  • Support roll out of new applications.
  • Prioritise and manage live cases in line with business need.
  • Provide one to one and group training sessions on IT activities as and when required.
  • Talk staff through a series of actions, either face to face or by phone, to help resolves issues.
  • Establish good working relationships with managers, supervisors, colleagues and other relevant professionals, including third party specialists.
  • Undertake project work as assigned by Group Head of Business Systems.

To apply, please contact recruitment@harland-wolff.com.

Harland & Wolff is an equal opportunities employer.

Job Category: Business Support Faciltities
Job Type: Full Time Permanent
Job Location: Belfast

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