We have opportunities for IFS Support Leads in both our Belfast and Methil sites.

Reports to:   Overall to the Group Head of Business Systems, but will work closely with General Managers, Group Heads.

Job purpose:  Responsible for the day to day delivery of IFS implementation and support across the Harland and Wolff Group.

Duties

  • Provide day to day 1st line support and report issues to 2nd line support partners.
  • Responsible for handling all daily IFS enquiries from managers, supervisors and colleagues in a timely manner.
  • Ensure agreed project principles are adhered to.
  • Work with Head of Departments to understand issues, skills gaps and requirements with their function’s project scope.
  • Provide support for the development of IFS Lobbies, PowerBI and reports
  • Develop permission sets, custom events, custom menus, quick reports, amend operational reports as required.
  • Report regularly to the Group Head of Business Systems providing.
  • Understand and work within Group Head of Business Systems’ framework and to deadlines.
  • Work closely with each nominated ‘IFS Champion’ to develop team function.

About you

  • Strong IFS business support experience
  • Excellent relationship building experience
  • Competent providing support for the development of IFS Lobbies, PowerBI and reports

The Package

  • Competitive base pay
  • 31 Days holiday
  • Medical cover
  • Company pension
  • Excellent L&D opportunities

To apply please contact people.skills@harland-wolff.com

Job Category: 1st Line support IFS
Job Type: Full Time Permanent
Job Location: Belfast Methil

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